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Insights

Practical perspectives on why complex change underdelivers

Short, specific notes drawn from the capabilities Delivery DNA examines. No frameworks to adopt, no jargon to decode — each one ends with something you could test this month.

Delivery notes

Four things we see repeatedly

Each note maps to one of the five Delivery DNA domains.

Reference

The five domains these notes come from

Delivery DNA examines delivery capability across five domains. Each holds three capabilities.

Direction & Value
Whether delivery is pointed at outcomes people can describe, and whether value is still being tested once work is underway.
Leadership & Governance
How decisions get made, how sponsorship behaves in practice, and whether assurance informs delivery or simply reports on it.
Delivery System
The mechanics: how work is planned and sequenced, how dependencies and risk are handled, and how consistently the method is applied.
People & Enablement
Whether the right capability is available to the right work, and whether teams are set up and supported to deliver it.
Insight & Adaptation
The quality of delivery information, the honesty of reporting, and whether the organisation actually learns between projects.

Test these against your own delivery

The free Snapshot asks one question per capability and returns an indicative five-domain profile in 6–8 minutes.